SMS provides customers with a full service approach to improving your supplier on-time delivery and quality performance.  SMS deploys a pool of dedicated Delivery Assurance Specialists and Technical/Quality specialists out in the field and into your supply base.  SMS's Support services performed include:

PROCUREMENT:

Cut Customer Purchase Orders (on behalf of our customer)

PO Confirmations

New Supplier Evaluations

RFQ Support

Gap Buys

SUPPLIER MANAGEMENT & DEVELOPMENT:

On-site Supplier Surveillance

Milestone Tracking

Part Expediting

Supplier Assessments

Root Cause Analysis & Recovery Plans

Supplier Capacity Surveillance

QUALITY:

Supplier Quality Assessment

Source Inspection

First Article Inspection

Inspection Witness

Supplier Corrective Action